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BUREAU TERMS AND CONDITIONS
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HEAD NOTES
The head notes to the clauses of this Agreement are inserted for reference purposes only and
shall not affect or govern its interpretation or construction.
DEFINITIONS
In this Agreement, unless precluded by or inconsistent with the context, the following
expressions shall have the meaning set opposite to them respectively:
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"ACTION DATE"
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The date on which a payment becomes effective, ie the date on which the Banks
or employer pass the entry in their books.
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"BUREAU"
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Any organisation, including a subsidiary or otherwise affiliated company of the User,
which provides computer processing facilities to the User in connection with the production
of the User's Payment Recovery Records. Any such Bureau is deemed to be acting in a
capacity of agent for the User.
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"CUSTOMER"
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A person (or corporate body) dealing with the User in respect of whom Payment Recovery
Records are submitted to Binary Systems hereunder for the processing of debit or
credit transactions.
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"PAYMENT RECOVERY RECORDS"
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Debit or Credit transactions supplied in a computerised format for processing by the
Payment Recovery Service.
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"PAYMENT RECOVERY"
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The service offered by Binary Systems for the processing and clearing of Payment Recovery
Records.
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"OPERATIVE DATE"
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The date specified by Binary Systems and notified to the User, as that upon which
Binary Systems intends to provide Payment Recovery Service to the User in accordance
with this Agreement.
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"SERVICE PROVIDER"
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The Bank, financial institution or employer’s payroll with which the Customer conducts
accounts against which Payment Recovery Records can be processed.
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DURATION OF AGREEMENT
This Agreement shall remain in force until the expiration of six calendar months' written
notice given by any of the parties to the others. Provided that:
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Either Binary Systems, or the service provider may forthwith terminate this Agreement
by notice in writing to the other two parties if the User shall have committed any breach
of its obligations under this Agreement; and the User may forthwith terminate this
Agreement by notice in writing to Binary Systems and the service provider if either of
them shall have committed any breach of its obligations under this Agreement.
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Any party may forthwith terminate this Agreement by notice in writing to the other if:
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an order shall have been made by any court of competent jurisdiction, or effective
resolution shall have been passed for the provisional or final judicial management
or winding-up of either of the others, or if either of the others shall have effected
or offered to effect any compromise or arrangement with its creditors generally; or
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if execution in pursuanceof any judgment of any competent court shall have been levied or
enforced upon the assets of either of the others and not paid or
satisfied within 7 (seven) days; or
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if either of the others shall have ceased or threatened to cease to carry on business
or sold the whole or major part of its undertaking.
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The User may forthwith terminate this Agreement by written notice to the others
at any time within fourteen days after it shall have been notified of any amendment to this
Agreement.
BINARY SYSTEMS'S OBLIGATION TO PROCESS PAYMENT RECOVERY RECORDS
Provided that the Payment Recovery Records submitted to it comply with this Agreement and are
suitable for processing by the Payment Recovery Service, Binary Systems shall, on or after the
Operative Date, process such Payment Recovery Records in accordance with the rules, standards and
procedures laid down by the service provider.
COSTS PAYABLE BY THE USER
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In addition to all normal banking and payroll charges, the User shall pay Binary Systems a
transaction charge of R0.60 (Excl. Vat) - 2.5% discount on 5000 processed transaction to
a maximum of 50% discount or 100000 transactions. Transaction Cost = Transaction Count x 0.6
- (Transaction Count x 0.6 x ((Transaction Count x 0.0005)/100))
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Binary Systems may vary the service charge payable under this Agreement by giving three months'
written notice to the User.
OWNERSHIP
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Ownership in and to all intellectual property in the services, products, databases and computer
systems/programmes owned by Binary Systems shall at all times, before, during and after the
termination of this agreement remain vested in Binary Systems.
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All license agreements on any of the software applications owned by Binary Systems must be
honored by the client and may not be used for any other purpose than agreed upon in such
license agreement.
WARRANTIES, INDEMNITIES, ETC., BY USER
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The User hereby warrants that every Customer, on whose account a debit or credit is drawn,
will have signed an authority for the Customer's Bank or payroll to debit or credit such
Customer’s account accordingly and the User acknowledges that there is no onus on the
Customer's Bank, payroll or any other person to ensure that the amounts and/or account
numbers on entries submitted under such authority are, in fact, correct.
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The User furthermore:
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Indemnifies Binary Systems as a "stipulatio alteri" and undertakes to hold
Binary Systems harmless from any and all loss, costs, fees, damages, liabilities,
claims, suits and demands whatsoever which they may suffer, incur or be under,
or which may be made or brought against them by whomsoever made or brought,
by reason of or in any way arising out of the payment of any debit or credit
originated or purporting to be originated by the User, or the failure whether with
or without cause and whether intentional or inadvertent, to pay any such transaction; and
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Undertakes and agrees to refund the Bank, Customer's Bank or payroll, as the case may be,
any and all amounts paid to the User or the Customer in respect of any such debits or
credits if the Customer at any subsequent time disputes the validity of the transaction,
provided that the Bank or the Customer's Bank has given the User notice of its intention
to reverse the debit or credit concerned, or it has within 40 days after the Action Date
reversed such debit or credit.
Notwithstanding anything to the contrary contained in the preceding paragraphs (i) and
(ii) Binary Systems, the Bank, the Customer's bank or payroll, shall not be indemnified
in the event of any loss, cost, fees, damages, liabilities, claims, suits and demands which
may result from any negligent or intentional act or omission on the part of Binary Systems,
the Bank, or the Customer's Bank.
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The warranty and indemnity given herein shall remain operative and enforceable,
notwithstanding the termination of this Agreement in respect of any such loss, costs, fees,
damages, liabilities, claims, suits or demands as aforesaid, the cause of which arose during
the subsistence of this Agreement.
SCOPE OF THE PAYMENT RECOVERY SERVICE
Binary Systems reserve the right to impose restrictions on the nature of transactions to be
submitted by the User, and on the class of account against which transactions of a particular type
may be cleared, and on the value of any one transaction or set of transactions drawn on the same
account and to vary such restrictions from time to time by giving 3 months' notice.
COMPLIANCE WITH THE SERVICE PROVIDER
The parties agree to adhere to the rules, standards and procedures governing the operations of
the Payment Recovery Service as instructed by the service provider and any amendments thereof as
notified by Binary Systems to the User from time to time. Except for changes required to be made
by applicable law in a shorter period, the provisions of this Agreement may be amended by Binary
Systems by giving three months' written notice to the User or on such shorter notice as it may be
necessary for Binary Systems to give owing to force majeure, Government action or legislation, or
the withdrawal of any Bank or payroll from the Payment Recovery Service.
CONFIDENTIALITY
Binary Systems hereby undertake to the User that they shall not at any time (whether during or
after the determination of this Agreement for any cause whatsoever), directly or indirectly use or
cause to be used for any purpose other than for the purpose of fulfilling their functions
hereunder, or directly or indirectly reveal or disclose, or cause to be revealed or disclosed to
anyone outside those in their service, any of the data or information or details of the User or its
Customer which may come to their knowledge or be entrusted to them in connection with or pursuant
to this Agreement, except with the consent thereto of the User, or as required by any lawful
authority.
SERVICE PROVIDERS AGREEMENT
The User acknowledges that such processing by an outside agency like Binary Systems in no way
affects the User's commitments, responsibilities and obligations under the agreement with their
service provider, and that such agreement shall be enforceable with the same effect as if no
Bureau was involved with the production of the User's Payment Recovery Records. The User further
acknowledges that any agreement which may have been made or may be made between the service
provider and Binary Systems acting for the User shall have no effect on the interpretation or
enforceability of that agreement.
PARTIES NOT AFFECTED BY WAIVER OF BREACHES, ETC.
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The waiver by any of the parties of any of the terms and conditions in this Agreement,
in the event of a breach of such terms and conditions by any of the others, shall not
prejudice any remedy of the waiving party in respect of any continuing or other breach
of the terms and conditions hereof.
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No favour, delay, relaxation or indulgence, on the part of either Binary Systems or the
service provider in exercising any power or right conferred upon it in terms of this
Agreement shall operate as a waiver of such power or right; nor shall any single or
partial exercise of any such power or right preclude any other or further exercises
thereof or the exercise of any power or right under this Agreement.
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Except in regard to the payment of any sum of money due and payable in terms of this Agreement
none of the parties shall be liable for failure to fulfill its obligations in terms of this
Agreement if such failure is occasioned by casus fortuitus, force majeure, act of God,
refusal of license, Government Act, fire, explosion, accident, industrial dispute, riot, civil
commotion, national emergency, war (whether declared or not), inability to obtain materials or
any other similar or different cause beyond the control of such party.
DOMICILIUM
The parties shall be entitled to change their domicilium from time to time provided that any new
domicilium selected by them shall be situated in the Republic of South Africa and any such change
shall only be effective upon giving of notice in writing of such change by such party to the other
parties. All payments, notices, offers, acceptances or communications intended for the various
parties shall be made or given at such party's domicilium for the time being, and if forwarded by
pre-paid registered post, shall be deemed to have been made or given seven days after the date of
posting.
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